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21 February 2019

Ciao Emanuel,
abbiamo un piccolo problema con una cliente.
L'anno scorso abbiamo fatto 5 Major barstools con il legno in noce con finitura in nero.
La stronza (scusa il mio francesismo) dopo 8 mesi dalla consegna ci ha mandato le foto dicendo che la finitura nera sta venendo via dal legno.
Ci chiede anche la garanzia del prodotto della casa produttrice.
Come faccio a zittirla? So che hai un'arma segreta ........
Se hai un'idea dimmelo



Ciao Vanni
Come ti capisco.....
Ti allego la garanzia
Nemmeno Fritz Hansen garantisce queste situazioni....
Spero possa esserti di aiuto



Hi Emanuel,

We agree 100 %.  I was at the clients house on three other occasions, (doing other work) since she purchased them almost a year ago.  They were in perfect condition each and every time I was up there. And all of the sudden after the Holidays The paint is coming off? 

Not only that Emanuel We had a break in  at the showroom .The guy threw the yellow Chantel chairs all over the store, done in the exact same finish…  The Only thing that was noticible was a little dent/chip  in the paint, After being thrown across the store…. I explain that situation to the designer.

Im Just Livid that the designer would even think about approaching us with such nonsense. 

Especially after I veiwing the photos, they clearly have been scrapped due to negligence.

We Value the design and the quality of your products, and we are VERY proud to be representing the Sitia line.

THANK YOU So much ,

Ahmad and Vanni


Ahmad and Vanni_West Hollywood - USA

07 February 2019

Dear Ms. Giovanna,

Good day to you.

Thank you for the beautiful presentation.

Appreciate for your kind assistance and support as always.

Shall keep you posted for further development of this project.

Have a pleasant day ahead.

Best regards,


25 January 2019

Наталья, добрый вечер.

Весь день в запарке, не успел ответить.

Клиент и его дети очень довольны креслами!

Я лично с большим удовольствием предлагаю продукцию фабрики Sitia после того как сам увидел кресла в живую и получил замечательный отзыв.

Спасибо за Вашу помощь!


23 January 2019

Dear Emanuel,

If I received this feedback, I’d buy it instantly, for sure!

We will keep you posted and thanks for a prompt response and support, Emanuel.

We truly appreciate it.


23 January 2019

Dear Emanuel,
Thank you so much for taking the time to prepare this for us.
We very much appreciate this effort, and support!
We will share this with the client and hopefully get back to you with good news.
Thank you very much! :)

21 December 2018

Dear Giovanna,
Dear Emanuel,
We received yesterday our office chair. This is perfect matching color with my office.
Black or white is a perfect office chair: very good quality, perfect handmanscraft, no daubts.
Looking forward to see you early 2019 for the interior of our is soon ready, the other two late next year.
Ariane and I wish you a Merry Christmas and a Healthy and Happy NEW YEAR.
A prosperous 2019.
Warm regards,

Berend W. _ Bruxelles - BELGIUM

23 November 2018

Dear Emanuel,
Adnan is our collegue who works 3d projections for this hotel project and I forwarded him the link to download 3d models to put on above project.
Thank you soo much give us protection!!!
Kind regards,


22 November 2018

Hi Emanuel,

I was in a meeting this morning and just saw your 3 missed calls. But always good to learn that we have a reliable partner in Sitia. Please go ahead with production. Caroline from our office will pass on the PO as soon as possible. I will let our client know that he will have the chairs in time. Great service as always Emanuel!


06 November 2018


Good evening , I hope you are keeping well?

A note of sincere thanks and appreciation for extending the same price range for this new order with ourselves , Julia has pointed out the price bands vary per product, we hadn’t picked up on this hence believed that the G fabric was in a lower price band to H.

We are really excited to have gotten this order through with our client and cannot wait to get it showcased by a professional photographer so that we have a local project by Sitia that we can promote locally here.

Thank you once again and we are excited for your additional items in your portfolio to launch in 2019.

We greatly appreciate your support.

Kind Regards


Michelle L._Dublin - IRELAND

18 July 2018

(Reply to newsletter " SITIA IS OPEN FOR SUMMER ― HUMANS AT WORK")

That’s such a cute newsletter, me and William love it!

Have a lovely day,


03 July 2018

Please to found attached the bank transfer for the cushions orders.

Please to send the order asap.

We can also notice that our customer are very happy with the efficiency of the transportation company.

Many thanks for the good assistance for this order, it’s a pleasure to work with you.

Virginie B._Antwerp - BELGIUM

09 May 2018

Hi Julia,

I am very well thanks a million and hope you are too!?

This interior architect is currently working on this project as we speak and said she will be in touch soon with the furniture schedule.

Fingers crossed we will get them over the line now!

PS: Look at the images of this gorgeous Gingko Chair from another project we just recently installed with the same Architect Firm!

This is a temporary boardroom table with them at the minute so when the final one arrives will send you over some more images… but I genuinely LOVE this chair!

Will be in touch soon and thank you for all of your help and quality of products

Kind Regards,

Lynne C._Dublin - IRELAND

09 May 2018

Oh Wow Julia!!

Love this and thanks a million for sharing!!

This looks like something from Star Wars I love it!!

Lynne C._Dublin - IRELAND

22 January 2018

Hi Emanuel,

We are fine, hope things are well with you too. Thank you for putting in efforts for this small order, my team really appreciates it. Please rest be assured we will always keep Sitia products in mind for our proposals.

Thanks again and have a good weekend.

Angeline K._Singapore - SINGAPORE

29 September 2017

Hi Julia and Emanuel,

The trip far exceeded my expectations and I am full of possibilities now.

On a personal note, I don’t think I have ever felt so welcomed by a group of people before and I look forward to working more closely with you guys.

Stay in touch – you guys were so amazing and Sitia is in my head.


Paul D.

28 September 2017

Julia/ Emanuel,

Thank you so much for your kind hospitality. We will never forget the amazing experience.

The trip was very insightful and really good all the opportunities Sitia has to offer.

We will be in touch soon regarding projects and continue to enjoy building a strong partnership.

Look forward to speaking to you both soon.

All the best,

Emma B.

21 March 2017

Julia & Emanuel,

Thank you for your assistance with our UDC tender, we are awaiting an update but proposed your solutions which we were very impressed with and are optimistic.

Can you please organize to send us more catalogues as we have sent all cataloguesto clients now and don’t have any more in the showroom.

Many thanks.

Kind Regards,

Michelle L._Dublin - IRELAND

19 April 2017

Good afternoon Emanuel,

Our customer is satisfied :)

I have just received the picture from our interior designer!

Thank you

Marta S. - POLAND

11 April 2017

Good morning Julia, 

Thank you very much for your quick response it is very much appreciated.

If you could pass on my thanks to Emanuel also.


John Q._Dublin- IRELAND

27 February 2017

Dear Mr. Emanuel,

I am very glad to met You and your colleagues.

You made a lasting impression on us. It is doubly nice that You are not only a great professional but also a wonderful person.

Thank you for Your visit to our humble office. We hope to continue working with You and your colleagues.

Olga joins me in sending regards and hope for long-term cooperation with Sitia.

With respect to You and Your business Inga and Olga.